The
products and services provided by EB Airfoils shall
conform to customer requirements and maintain customer
satisfaction. The Company is committed to continually
improving all products and services and to maintaining
EB Airfoils as the World Class Leader in the Fan Blade
Repair Industry.
The following permanent
objectives are set to assist employees in meeting
the Company’s Quality Policy.
- Provide
first time quality on every order.
- Meet
the customer’s requirements on every job every
time.
- Provide
the lowest possible turn-around time for Fan Blade
repair services.
- Provide
our customers with fair competitive pricing and
value for our products and services.
- Maintain
honest open communications with our customers, in
order to meet the customer’s needs and with
other employees.
- Provide
a system of Continuous Improvement that permits
study and improvement of every business process
.
- Provide
a system of employee involvement, motivation and
training.
- Utilize
effective measurements and statistical techniques
to report the status of operations to our employees
and identify areas for performance improvement for
all processes.
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