The products and services provided by EB Airfoils shall conform to customer requirements and maintain customer satisfaction. The Company is committed to continually improving all products and services and to maintaining EB Airfoils as the World Class Leader in the Fan Blade Repair Industry.
The following permanent objectives are set to assist employees in meeting the Company’s Quality Policy.
- Provide first time quality on every order.
- Meet the customer’s requirements on every job every time.
- Provide the lowest possible turn-around time for Fan Blade repair services.
- Provide our customers with fair competitive pricing and value for our products and services.
- Maintain honest open communications with our customers, in order to meet the customer’s needs and with other employees.
- Provide a system of Continuous Improvement that permits study and improvement of every business process .
- Provide a system of employee involvement, motivation and training.
- Utilize effective measurements and statistical techniques to report the status of operations to our employees and identify areas for performance improvement for all processes.
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